Notice: We are unfortunately currently having technical problems with the sending of dispatch order confirmation emails. We are urgently trying to fix this issue however at the moment we would kindly request customers to allow the appropriate amount of time for your order to be delivered before contacting us.
UK Delivery Charges
|Order Value||Standard Delivery||Signed For Next Day Delivery (Weekdays Only)|
|£0 - £19.99||£1.50||£6.00|
|All items over £70 are sent via a tracked courier, this is not a guaranteed next day delivery service.|
International Delivery Charges
|Order Value||European Delivery||Rest OF World Delivery|
|£0 - £20||£8.50||£10.50|
|£20.01 - £500||£12.50||£16.95|
Europe is currently defined as EU Member nations plus Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia Herzegovina, Channel Islands, Faroe Islands, Georgia, Greenland, Iceland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Macedonia, Moldova, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan and the Vatican City.
UK Delivery Information
Orders over £20 will be delivered free of charge via standard delivery, orders under £20 have a standard delivery charge of £1.50. Orders placed with our standard delivery service will be dispatched within 1-3 working days using Royal Mail First Class Post. While most orders arrive within 48 hours we do advise delivery on these items can take up to 5 working days from dispatch.
All items over £70 are sent via a tracked courier, this is not a guaranteed next day delivery service.
Orders with paid for Next Day Delivery will be delivered by Signed for Next Day Delivery where possible, provided the order is placed before 2PM for Monday – Friday delivery. Orders placed outside these times will be dispatched using a signed for service on the next working day where possible. Orders can be delivered up to 7pm through our courier service.
We also offer Next Day Guaranteed by 10:30am, and Saturday Delivery services - additional charges apply
International Delivery Information
Our International Delivery charges are based on the value of your order and all International orders are sent with Royal Mail International Delivery signed for services with insurance added. Delivery on these items can take up to 20 working days from dispatch, some countries could take longer. Unfortunately we cannot deliver to PO Boxes or addresses of forwarding and export shipping companies based in the UK as we require signature upon delivery. We can no longer fulfil International orders for ink bottles due to issues with customs.
Further Delivery Information
We do not deliver to PO Boxes or Forwarding companies as we require signature upon delivery. Unfortunately we do not currently offer a Signed for Saturday or Sunday delivery service. We do not work Bank Holidays, any orders placed on a Bank Holiday will be dispatched on the next working day.
Please be advised that we request customers to fill in and confirm their address details as correct at the time of customers placing the order. If customers have placed an order with a wrong address then we will not be held responsible for the customer not receiving the item.
Added Delivery Time
Personalised items will be dispatched using the appropriate delivery method for the order value (See above) once the personalisation is completed. Personalistion includes Engraving, Embossing and Nib Exchanges which can add 2-3 working days to your order. You can not pay extra to have these items delivered faster.
Online Only items are dispatched from our suppliers, these items can add 2-14 working days to your order. On the product page for Online Only items it will give you a guideline on dispatch timings. You will not be given an option for Next Day Delivery or Gift Wrap on these items during checkout.