The Pen Shop is committed to helping you choose the correct writing instrument. Your new pen will be a friend for life, so it is very important that you make the right decision. Whether you visit one of our stores or buy online, we want you to benefit from our experience of helping thousands of people to make the right choice.
This guide offers you the benefit of over 150 years of experience in helping people make the right choice. It is backed by our Customer Service pledge which is second to none, so you can make your selection with confidence. We guarantee to change your purchase if you have made the wrong decision. In short, you benefit from our "No Quibble Exchange Policy", simply return your purchase unused and you are free to make another purchase.
Download our ‘Buyers Guide’ now to help you choose your next purchase at The Pen Shop.